20 Rules for Success
20 Rules for Success
1. Find a groupware champion! The higher up in hierarchy, the better. Get managements' hands on the keyboard. By getting top management involved, they see the benefits, and you will get a lot more support!
2. Groupware changes the corporate culture. Plan for it!
3. Pick a pilot project rather than trying to roll groupware out to the whole organization.
4. Pick a bounded project with a group that is supportive of both technology and innovation.
5. Pick a project with visibility and financial impact.
6. Realize that training, maintenance, and support will be the majority of the cost, rather than the intial cost of the software.
7. Measure productivity factors before and after the project has started. This is a good way to cost-justify groupware!
8. Pick groupware software based on a specific business problem that needs to be solved and has not been solved successfully using traditional methods. Corollary: Don't pick the groupware first and then try to find a problem.
9. Make sure you have adequate planning, support, training, and maintenance for your project.
10. No single groupware product can do it all. Don't expect it to!
Notes: